"Jim Harrington was out on New Years Eve. He was terrific. He has a great personality. He did a fantastic job. We now know what plumber to call. We will never use anyone else!"

-Susan M.

"I just felt I had to write this! I cannot tell you how impressed I was/ am with the job your people did in remodeling my bathroom. I have used your company for all my plumbing work. Both pro-active and reactive. I am always pleased but this time it was even better. Both gentlemen were polite, friendly and extremely professional. They were very neat and tidy during the entire project.The people in your office are always kind and helpful and Rich always is so thorough and helpful. I live in a mobile home and it is tight working quarters but your people never complained. Thank you to much for always being prompt; going to the extra mile for your customers. I have told so many of my neighbors and friends about your work ethic. Thank you again!"

-Susan J.

" Friday evening, January 16th, I came home from after twelve hours of work to find a beautiful icicle display covering my front door. Upon opening my garage door and finding a 1/2 inch of water covering the entire floor - with more seeping from the inner wall of my home, I knew I was in trouble. After shutting off my main water line and calling to report my claim to my insurance company, I setoff on the task, of finding a plumber so I could get my water back up and running. After 9pm on a Friday night, I knew that task potentially could be a grim one. I cannot to begin to tell you how relieved I was to discover that your company returned my call within fifteen minutes. Three other companies I still am waiting to hear from as of today. It was such a delight to discover a company that delivers what they advertise - a fast response, 24 hour emergency service and me being your priority. Steve was extremely professional when he phoned me back Saturday morning to see if i still needed assistance. I figured with the current weather conditions, I wouldn.t be seeing anyone until much later that day - if at all. When he told me someone would be over in 45 minutes, it took all I had not to start crying with relief. The technician arrived within the time frame I was given and promptly and expertly located and resolved my problem. I was back up and running with water in about an hour. Your company should consider itself extremely fortunate to have employees like Walt who treat your customers with respect. Not only did he talk to me on a level I could relate to (no, plumbing is obviously not my forte), but he was even concerned when having to damage my foyer wall to get to the core of the problem and that I provide him with a garbage bag so he wouldn.t make a mess with all the pieces he was removing. Many people would never even considered that. They would just come in, do their job and leave. If in the the future I need a plumber again (and no offense, but I'm crossing my fingers it won't be in the very near future), I will not hesitate before calling Mr. Rooter Plumbing!"

-Marcie K.